ERP & CRM

The bboss.io team has experience in implementing ERP and CRM systems both in small companies with less than 50 employees and in large companies with dozens of offices in different cities. We specialize in developing custom ERP and CRM systems tailored to your business. Furthermore, our company is the integrator of all well-known solutions in this field (SAP, Oracle Netsuite, Microsoft Dynamics).

Implementation of an ERP system in a company resolves several problems:

Optimization of business processes

During the ERP implementation, our business analysts will examine your business processes and suggest the best ways of their optimization.
Acceleration of work

Thanks to the transition of the entire enterprise management system online, away from paper stored data, all company’s processes are significantly accelerated.
Cost reduction

Thanks to ERP, you can optimize the consumption of your enterprise’s resources and eliminate unnecessary use.
Forecasting

Customized algorithms based on the ML and AI principals can analyze past periods and, using this information, make forecasts of your employees’ future results and the company’s performance.

The implementation of a CRM system

Full transparency

Applying the CRM system, top managers always have access to staff activity reports, which allow them to understand what is currently happening in the company and see the history of interaction with each client.
Continuity of processes

Companies using CRM systems do not depend on one employee who owns the information. In the event of illness or discharge of any employee, it is effortless to replace him, because all tasks and agreements with the clients are recorded in the CRM system and transferred to a new employee.
Customer loyalty

Thanks to the CRM system, each client feels special care, as each employee of the company aware of his profile’s details with all the particular instructions.
Modularity

Our CRM systems are easily integrated with your services and support the connection of additional modules — for example; you can see all telephone conversations directly in the system or use it for e-mail correspondence.